Privacy Policy

Information We Collect

Information Provided by Users

The casino may collect information provided during registration, account verification, deposits, withdrawals, or when users contact customer support. This can include details such as name, date of birth, email address, contact information and payment-related data necessary to provide our services.

Additional information may be collected if users participate in promotions, surveys or communicate with us through live chat or email.

Technical and Usage Data

Certain technical and usage data may be collected automatically when users access our website. This may include IP address, browser type and version, device identifiers, operating system, pages visited, time spent on the site and interaction patterns.

This information helps us understand how our platform is used and allows us to improve the overall user experience.

How Information Is Used

Information collected by 36Vegas Casino is used to operate and improve our services, process transactions, manage user accounts, personalise the gaming experience, communicate important updates and detect and prevent fraudulent or unlawful activity.

We may also use the data to analyse trends, administer the website, and ensure compliance with our internal policies and legal obligations. All use of personal information is limited to purposes that are reasonable and relevant to the relationship between the user and the casino.

Data Sharing

Information may be shared with service providers where necessary. These third parties assist with essential functions such as payment processing, website hosting, security monitoring, marketing support and customer service operations.

We take steps to ensure that any third parties with whom data is shared are bound by appropriate confidentiality obligations. Information will not be sold to unrelated third parties. Data may also be disclosed where required by law, regulation, or to protect the rights, property or safety of 36Vegas Casino, our users or others.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance functionality and user experience. These technologies can help remember preferences, analyse site traffic, maintain session information and deliver relevant content.

Users can manage cookie preferences through their browser settings. However, disabling certain cookies may affect the availability or performance of some features on our platform.

Data Retention

Data is retained only for as long as reasonably required to fulfil the purposes outlined in this policy or as required by applicable law. Once the need for the information ends, it will be securely deleted or anonymised in accordance with our internal procedures.

Data Security

We take reasonable measures to protect personal information from unauthorised access, misuse, loss or alteration. This includes appropriate technical and organisational safeguards designed to secure the data we hold.

While we strive to protect user information, no method of transmission or storage can be guaranteed as completely secure. Users are encouraged to maintain the confidentiality of their own account credentials.

User Privacy Requests

Users may contact support regarding privacy-related requests. We will respond to reasonable inquiries about the personal data we hold and, where appropriate and feasible, assist with correction, access or deletion requests in line with applicable rules.

To make a request, users should reach out to our customer support team with sufficient information to verify their identity. We aim to handle such matters promptly and transparently.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The latest version will be posted on this page and users are encouraged to review it periodically to stay informed about how their information is protected.

Continued use of our services after any changes have been made constitutes acceptance of the updated policy.